I just got a UPS package with my new AT&T uverse modem for self installation. I plugged everything according to directions. As soon as I powered up and waited for the green lights I got 2 red blinking lights. I took apart the wall jack to see if wires were spliced wrong or broken and found nothing wrong. I re-spliced and hooked up and still nothing. I noticed that when i touch all wires there was no electrical charge on any of them. I thought phone jack wires had small amounts of electricity in them. Please help what can I do myself to avoid calling a tech and pay $100 for something I can do myself.
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